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Claim · 1999-05 · publication · Stated in source · Supported

Bresnahan, Brynjolfsson and Hitt’s working paper of May 1999 describes computers taking over decisions once made by clerical workers, with tasks reallocated between people and computers and jobs redesigned, and says that, advances in artificial intelligence notwithstanding, the scope of this substitution has been limited.

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Information Technology, Workplace Organization and the Demand for Skilled Labor: Firm-Level Evidence → articulates → AI as the automation of tasks

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